Report finds just 30% of those who experience rule breaking make formal complaints

A Labour MP has urged the government to make it easier to challenge rogue bailiffs after a report found few people made formal complaints despite huge numbers saying rules had been broken.

Emma Reynolds, who will lead a debate on the issue in parliament on Wednesday, said it was anomalous that unlike with the police – the only other profession able to enter people’s homes and seize possessions – there was no independent route for redress.

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